Using Credit Orders

Credit Orders against invoiced sales orders are created with the credit order option. Credit invoices have no terms. The aging of a credit order will always be calculated from the day the credit order was invoiced.

Credit orders can be issued against sales orders that have been invoiced. The invoice does not need to be posted to receivables to issue the credit order. Multiple credit orders can be issued against the same invoice. A credit order can be issued against a paid invoice. The quantity added back to inventory cannot exceed the original shipped quantity.

The Return Inventory option is used to add inventory back to the system for items that were returned. Returned items can be added back to the same location and lot or a new location and/or lot number. Multiple lots can be returned on a single credit order line and can be returned to the same location and lots or different locations and/or lots. The quantity returned will be added back to the inventory when the Credit Order is made Ready. The cost of the returned item will be based on the cost assigned to the original invoice. If the original invoice is uncosted, the cost will be assigned to the invoice and credit invoice once the invoice is costed.

The Credit Only option is used to issue a price adjustment against the original invoice. Price adjustments can be added to the credit order for items that were not on the original invoice. These items cannot be added back to the inventory.Credit Only credit order lines cannot be added back to inventory.

Use the following Available Actions links to work with credit orders.

Security Required : Sales - Credit Orders